Logo, New Creation Products, Inc. - Beauty Products
 

Privacy Policy

New Creation Products, Inc. is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to info@newcreationproducts.com with "Unsubscribe Me" as the subject line. New Creation Products, Inc. does not sell, trade or rent your personal information to others.

Returns Policy  

We only exchange items if they are defective or damaged in shipment with prior approval from New Creation Products, Inc.  If the merchandise packaging is damaged upon arrival and the product is unopened, contact New Creation Products at info@newcreationproducts.com for approval within 5 days of receiving the product.  When your request has been received and after review, you will be notified by email.

All merchandise needs to be returned unopened and in its original merchandise box along with a copy of your packing slip, a copy of the email approval and received within 7 days from date of email approval.

Please note: New Creation Products cannot accept any returned merchandise that is damaged in shipment due to improper packing, so please repackage all items properly. We strongly recommend that you ship your item(s) via FedEx or the U.S. Postal Service's insured services so your shipment may be tracked, if necessary, to its final destination.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if your return was approved or rejected for exchange. If you are approved, then your exchange will be processed. 

New Creation Products does not accept CODs for returned merchandise.  Return shipping charges are the responsibility of the purchaser.

 

Email: info@newcreationproducts.com
Address: 108 W Union Street, Morganton, NC 28655
Phone: (828) 438-5040